Ask.com Scales Back in Makeover
In a dramatic about-face, Ask.com is abandoning its effort to outshine World Wide Web search leader Google Inc. and will instead focus on a narrower market consisting of married women looking for help managing their lives.
As part of the new direction outlined Tuesday, Ask will lay off about 40 employees, or 8 percent of its work force.
With the shift, the Oakland-based company will return to its roots by concentrating on finding answers to basic questions about recipes, hobbies, children’s homework, entertainment and health.
The decision to cater to married women primarily living in the southern and midwestern United States comes after Ask spent years trying to build a better all-purpose search engine than Google.
The quest intensified after World Wide Web conglomerate InterActiveCorp bought Ask and its affiliated Web sites for $2.3 billion in 2005. But Ask.com remained an also-ran, despite spending tens of millions of dollars on an advertising blitz about dozens of new products that impressed many industry
Through January, Ask ran the Internet’s fifth largest search engine in the United States with a 4.5 percent market share, according to comScore Media Metrix. Google dominates the industry with a 58.5 percent share.
“No matter what (Ask) did, it just wasn’t decent to get humans to leave Google,” said Chris Winfield, who runs a search engine consulting firm, 10e20. “This looks they are raising the white flag.”
Jim Safka, who became Ask’s chief executive two months ago, predicted the retooling will breathe new life into the search engine.
“Everyone at Ask is excited about our clear focus and the trajectory-changing results it will deliver,” he said in a statement.
Forrester Research analyst Charlene Li said Ask’s new strategy could help boost the company’s profits considering married women — particularly mothers — dictate many household spending decisions, making them a prime advertising target.
“It’s a smart move,” she said. “I still…
Original post by Top Tech News
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